FREQUENTLY ASKED QUESTIONS

Why Choose Bannerworld?

Over the past two decades, we have worked with thousands of clients. We have come to learn and understand the requirements of many industry verticals and have taylored a range of affordable products and solutions to suit every use, organisation and budget.

In producing such a wide range of solutions, we have been asked many questions, from first time and regular buyers who are simply needing more information. Our aim is to understand each one of our buyers and by listening, we are able to formulate processes that match our customers' expectations. We do everything we can for our customers to have all the tools needed to make an educated decision when purchasing one of Bannerworld's solution.

 

As part of our process, we attempt to have all the information about each and everyone of our products on each product's web page. We have also collated many Frequently Asked Questions from our Clients and have designed a library of questions and answers just for you. 

Should you not find what you are looking for, we have a trained team of Customer Service Representatives and Designers who are dedicated and experienced in working with most of our products and solutions. If they do not have the answer, they'll get it for you!
 

Customers purchasing pull up banners for the first time often ask many questions from not having it done before. We chose some of the questions from recent buyers and collated them for you.

What are pull up banners?

Pullup banner stands are also known as roller banners, rectactable banners, roller banners, or pull up banner. They are an important resource for any exhibitor looking to stand-out at an exhibition or trade show. They are often used to make a big impact in your shop or place of business as a great addition to your point of sale material.

What is the standard size of a pull up banner?

The most popular pull up banner in Australia is 850mm wide and 2,000mm tall. Pull up banners avialable are as small as A4 (210x297mm) and as large as 3,000mm wide by 2,400mm tall. The standard pull up banner for shopping centres are limited to 1,500mm in height due to shopping centre restrictions in Australia. Choose a size that suits the purpose intended for, remembering that you need to get them from A to B.

How do you make a pull up banner?

In looking at hundreds of designs every month, the same basic process is used for the design of the pull up banner.

  1. Keep the logos bright but not overpowering with the logo position in the top quarter of the pull up banner.

  2. High-quality and vector images need to be used to ensure print reproduction is optimised and should be place in centre quarters

  3. Make good use of text and spacing without crowding. The least there is the better it is. Use text and fonts that are grabbing

  4. Keep less important content to the bottom quarter of the pull up banner.

How do pull up banners work?

Roller Banners are simple to use. The printed banner is rolled up and attached to a Spring loaded base and is designed to simply pull up out of the base and rolls back into the base, similarly to spring loaded curtains. The Top Bar of the pull up banner stops the poster from retracting into the base. Once erected, the base's feet are extended at 90 degrees to the base and the tall pole is positioned to secure the banner up.

How long will it take to produce a pullup banner?

Bannerworld produces all the pullup banners inhouse. We also use some of the quickest, safest and most reliable printers available on the market, followed by really strict internal processes to ensure that we can get your banners out as quickly as possible. 

  • 1 to 15 pullup banners - 24 hours

  • 16 to 50 pullup banners - 48 hours

  • 50+ pullup banners - Calls Bannerworld to discuss how many you require and when you need them for.

What is the difference between all the different types of pull-up banners?

We have chosen a wide range of pullup banners to suit different purposes, environments and personal choices as well as budgets.  Ultimately, the pullup banner is used for displaying your brand, promotion, products or solutions, however they are all designed with a specific purpose in mind.

  • Silver Class -  The pullup banners make up for 75% of all pullup banners sold in Australia. They are the cheapest in our range andgenerally use for short temr promotions and events

  • Gold Class - Aesthetically pleasing and structurarly very sound, the Gold Class banner looks the part. Majority of buyers lookin gto opromote their brand or luxury products choose this pullup. This pullup banner is generally found in lobbies, schools, foyers and showrooms. 

  • Platinum Class - The industry's heavyweight and the best you can buy. This style of pullup banner has been designed to stand the test of time and built for the long haul. Having a wider base, a stronger built-in mechanism, this pullup banner is perfect for anyone looking ofor a long term option. This banner is often found in high foot traffic area as it is loved by OH&S Managers as it simply will not topple or fall, it is insanely well grounded. Many of the customers who purchase these are event companies, hospitals, shopping centres, and hotels to name a few.

  • Outdoor pullup - Made from all the strongest materials to wistand the harshest of weather conditions. Still stylish enough to work indoors too. 

I have an existing banner, can I change the print on it?

We do offer a reskin service for our customers who have previously purchased a pullup banner and looking to change the print to a new print. 

If you purchase a budget pullup banner and looking to reskin, it may not be worth it as the low cost of purchase of our Silver Class Pullup Banners is so close to the reskin cost. If you spent over $150 for your pullup banner then may be it is worth it. 

All you need to do in order for us to reskin your banner is to get it to us. We can organise a courier service too. Once we receive it, we will be able to let you know whether your pullup banner is in a good condition, good enough to be reskined.

I have multiple designs for buying several pullup banner. Does that cost extra?

Our customers supply us with Print Ready Artwork. If the artwork is set up correctly, there are no reasons for us to charge our customers any extra. If our customers do not have Print Ready Artwork, we have a design studio who charges a small fee for design work (Design Fees and Charges) and will not charge you for multiple artworks. The fees are very respectable and have no hidden extras.

 
 

When looking to purchase a flag or many flags, you need to take into account which flags best suits your purpose, promotion or application. 

Custom printed flags come in all shapes and sizes and are all specific to aiding in your promotions.

Please find below some questions that have been regularly asked from customers looking to purchase flags.

What type of flags are available?

Flags come in all shapes and sizes and are all designed for promotions. Visit our Promotional Flags page to find a flag that may suit your purpose.

  • Teardrop Flags - Designed best for single logo and tag line

  • Bow Flags - Best used when promoting something that requires a lot more than just a logo and a tag line

  • Rectangle Flags - Commonly used when customers require a message and multiple options for promotions but still the best for way finding when only a simple text (but large) is used. 

  • Retail Point of Sale flags - Mostly found at the front of a high-street store for self promotion. Often used to promote "open" or a single product such as "coffee", "Food inside", or where you can find a brand in demand like "Coke" or "Streets" ice cream. 

  • Bunting Flags - Often rectangle or triangles on a string, often promoting a brand or an event.

  • Pole Flags: Classic and never go our of style. Generally used for organisations to display their brands outside their premises. High users of Pole Flags are Schools, Corporate headquarters, international hotels and community groups.

  • Hand flags - More often than not, these flags are designed for support of a cause or brand. You'll often see these carried by sports fans supporting their colours.

  • Street Flags - Mostly used by Corporate Agencies, Event Companies or Government Departments such as local area councils. They are large and generally tend to promote major events or welcome visitors.

How much does a custom flag cost?

Flags in their nature are all different in price. You can expect to pay as little as $90 for flags requiring hardware (such as the flag, flag pole and accessory to stand them up) whilst other flags that do not required hardware can be much cheaper. The price really comes down to the size, the shape and the quantity you need to order. You can visit our webpage for flags to determine the price of the flags you need or simply contact our office and speak to one of our friendly customer service representatives who could advise you which flag may be best for your application and how much they would be too. 

How are flags made?

Depending on budget and requirements, flags are all made using different methods. The most popular flags today would be the single sided and double sided flags which are made using the latest in polyester fabrics and silver coated satin for extra longevity. These budget flags tend to be printed using a dye sublimation process where the artwork is printed on a transfer paper and then heated to adhere to the polyester or polymer fabrics.As the colours are laid down as opposed to "dots" being printed on the fabric, the colours and quality is higher in resolution but also provide you with a quality that is less vulnerable to fading and image distortion. We do now also offer a Direct Print option for short term, fast turn around where the latest in Latex inks are used to embed the fabric. The best and more expensive process for printing flags tends to be the Screen Printing methods where the ink colours are layered and embed themelves to the fabric. Very costly for small quantities of flags however much cheaper for extremely large quantities as a lot of the costs are in the setting up process.

What is the standard size of a flag?

Common flags such as Supporter flags, retail flags, pole flags and other promotional flags are all pretty standard in size however all different from one style to the next. Being custom products, as a customer, you can pretty much choose from having the standard sizes or one of your own. 

Can my flag be outside all the time?

Outdoor flags are used to withstand most normal weather conditions however must be taken inside in extrem conditions. We have had many customers call us to organise replacement poles as they can and may break during extreme winds. Despite being tested in harsh environments and being engineered to withstand strong winds, they are still not built to take on extreme weather conditions. When you know there is a storm brewing or gale force winds coming, bring your flags in or you will be at risk of having to replace your flags. Flags are there to assist you in promoting your brand. The best way to keep your flags flying and working for you is to look after them, just like your favourite garments. No need to leave them at night or outside in storms, no-one is going to see them. Flags are there to catch people's attention when they are around. The more you look after them, the longer they will last. 

How do i assemble my flag?

All the flags have a different way of being erected. Visit the page of the flag you have purchased and under the product images, you will see an icon that represents the instructions for assembly. Click on the text or icon that is called "assembly instructions" and you will be redirected to an assembly instructions document. We do also have links to assembly videos for some of our flags to make it easier for you to assemble. 

20Twenty Communications Pty Ltd, trading as Bannerworld Australia

Address 1 - 102 Station Road, Building 1, Ground Floor, Seven Hills NSW 2147

Address 2 - Unit 14, 124-130 Auburn Street, Wollongong NSW 2500

1300 959 515 | 0424 499 429 | sales@bannerworld.com.au

PRIVACY POLICY | TERMS OF BUSINESS

© 20twenty communications Pty Ltd 2019 (abn 68 721  482 218)

Discounts for volume purchases are also available. Check with your Bannerworld Consultants

* All prices in tables on the website do not include gst and freight 

* 24 hour production applies to all our roll to roll products including Mesh, vinyl, pullup banners

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Royalty free Images used for reference on the website were collected  via Bing Images  and were

promoted by trade industry specialist. These images are used for education and reference only